Method of Research of the people on the ground or a person of interest
The phenomenal experienced of using the skill-sets and catching one lie, or when the student went further and discovered why someone is hiding something is everlasting. They never forget the experience. They then, not only remember the understanding of situational awareness but remember that people could deceive them and therefore, are more vigilant in their decision making and dealings
The students that underwent the advanced certification CHIMC (Certification for Human Investigation Management – Criminology) process had to submit three 2000-word essays. They were trained by a Certified HIM trainer and Examined by a different Certified Examiner holding a Doctorate or master’s Degree in a specific field that was appropriate to their region of interest. The objective for the Examiner was to verify that the Student went through the experiences they reported and that their outcomes were true.
The above method gifted the Student and HIM with valuable information on how to use the skill-sets in various job functions or careers. Therefore, included the assessments of professionals that are highly experienced in their field that underwent HIM in their respective region of interest. This information therefore, has provided the Security and Criminology Sector new insights and methods to use to obtain more reliable, useable and sufficient information to function with greater and authentic results. Furthermore, the information will assist other sectors of interest, for example, Journalists, Crime Reporters and Conflict Correspondents, besides those that work in Hostile Environments.
Holistic Outcomes
Situational Awareness: every person has reported an increase in situational awareness
People have stated in person that their lives are changed by understanding other cultures and therefore would be able to function better in their job functions and manage people differently.
The decision-making ability of all students improved to the degree that some people changed their relationship status and other issues in their personal lives and changed their entire life styles.
The emotional impact using this knowledge is spelt out in the learning curve
People have complied with learning outcome reports have all reported the ability to detect lies and deception and were able to gather more information from people than before they did this training
All that have undergone the workshops in person testify the workshops in person is earmarked as one of the best training sessions they have ever attended with compliments to the trainers on the method of training and the high retention levels achieved. They, then volunteer information on their region of interest, thus gifting the trainer and HIM with valuable reliable information in various sectors.
The knowledge being used instinctively is confirmed by the students.
Money has been saved by identifying providers that are insincere
Trainers can conduct training and evaluations more effectively
Investigators obtain a higher rate of confessions using the methods
Professionals in different sectors have indicated where HIM could be used, namely;
The criminology, security & investigation industry to advise or provide other sectors of industry valuable information
There are questions that can determine their mentality towards the job, their level of sincerity and how would they would handle their own life impacting or life & death situations.
Academics: Examiners of academia should acquire the skill-sets of lie, deception detection and investigative interviewing to determine the validity of here-say information.
Directors and Managers. No one knows who can read people. It is highly beneficial to know how to hide emotions, agendas, strengths and weaknesses when necessary.
Orchestrating situations that could unfold with opportunistic potential. In negotiations – the person that can ‘read’ the other better –derives more out of the negotiation
Selecting stakeholders, monitoring and managing projects
Verifying incident and validating accurate reporting
Knowing if-and-when to compromise
Interviewing and Investigation
Situation Clarification
Handling disputes
HR, Coaches and Trainers master the skill to read people. A company is only as good as it’s people. When employing people or sub-contractors, it is vital to consider the global and regional current challenges to mitigate the risks associated or to validate their commitment towards the success to the goals set-out in the job profile.
Trainers: The objective is to install specific emotions
at appropriate times. This skill should be mastered as it provides the trainer the ability to know where the trainees are emotionally and intellectually positioned in the moment and to manage such.
Risk Management and mitigation: Many risk managers may use historic data, understand current macro challenges, but who knows what is happening on the ground right now (X Factor). Risk managers could try to predict the future but the most important, is knowing what is going on the ground right here and now
Polygraph examining: refer to annexure 3
Project Management: as mentioned in the document
Journalists: as mentioned in the document. This also applies to any person working in hostile environments.
Negotiating with suppliers: The negotiator that can read the other better derives more out of the negotiation. If you cannot call their bluff, then you land up compromising.
In the comments section a top renowned company saved millions in changing their purchasing method because the physical security advisor that did MIM HIM caught the supplier hiding information during their budget review. Therefore, we can add as a positive result for performance evaluation
Staff assessment and evaluations: It is not just a question of detecting if someone is lying, but they could be not providing you all the information especially if they made a mistake and scared of losing their job, perhaps they are trying to protect someone else, could be an insider threat or working in concert with someone from outside, they may be being bullied, extorted or blackmailed to doing something which they are unable to control.
Objective to identify and evaluate the level of the intensity of the person that could be racist, bias, xenophobic or radicalized. Why?
Determine if staff are racist or biased towards others
Verify if staff are accomplices to a crime, pilferage, corruption, bullying, black mailers or extortionists, or what would they do if they were placed into a compromising position
Identify if staff are being radicalized or if they could be a lone wolf, working in concert with others either voluntarily or under duress and how they would react if they were absorbed by organized crime
Verifying incident reporting by staff.
Handling of disputes or situations that involve diverse cultures
Managing Crowd control and reducing stimulants that trigger volatile situations
Hiring of staff and verifying if staff can successfully undertake a job function or if they could be an insider threat
Ensuring that trainers or sub-contractors can successfully fulfil projects.
Evaluate strengths and weaknesses of staff – Door Supervisors, Traditional Guards and CPOs
Advising staff on posture and interactions supporting access control of guests and workers.
Advising staff that travel abroad with regards in knowing how to increase longevity of life if kidnapped.
Students can explore the following: What is situational awareness
In hotel security, hospital security, chemical security, food and water security, environmental security, corporate security, travel security, business security, to mention a few ideas to explore?